When a pipe lets go or a drain backs up, you don't need a sales pitch, you need a licensed technician at your door with the right parts on the truck. That's what we run in Follansbee every single day.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in WV, and we stand behind every repair with a written warranty.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a Follansbee kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
We keep a small, accountable roster rather than a rotating pool of subcontractors — the technician you talk to on the phone is trained to the same standard as the one who'll actually be standing in your Follansbee kitchen.
Plumbing rarely fails without warning — it usually gives you a week or two of small signals before the big one. Watch for these.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in Follansbee are resolved in a single visit.
From a running toilet that's quietly inflating your water bill to a full re-pipe of an older Follansbee home, our residential team handles the everyday and the extensive with the same attention to detail.
We work around your business hours where possible, not the other way around. Commercial clients across Follansbee, WV rely on us for scheduled maintenance, backflow prevention compliance, and rapid response when a fixture goes down mid-shift.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
Hidden slab leaks and wall leaks get located with acoustic and thermal detection equipment before we ever break into drywall or concrete, which keeps repair costs down.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
Because our trucks are staged across Follansbee, WV, dispatch can usually give you an honest, specific arrival window.
Your technician diagnoses the issue and walks you through the fix and the flat price before starting, so there's no guessing at the invoice.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
We quote the job, not the hour, so a repair that takes longer than expected doesn't cost you more.
Because our trucks are already staged around Follansbee, WV, we're rarely the "next week" plumber.
Every technician we send is licensed in WV and covered by full liability insurance — ask to see credentials on arrival.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, Follansbee
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Follansbee resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — Follansbee customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Follansbee
"Explained exactly why the water pressure had dropped house-wide instead of just replacing the aerator and calling it fixed." — Homeowner, Follansbee
"Called about a sewer smell in the yard and they found a cracked cleanout instead of a full line problem — cheaper fix than I braced for." — Homeowner, Follansbee
Our Follansbee dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of Follansbee, WV, so a request from just outside Follansbee limits still gets routed to the nearest available truck rather than turned away.
Response time depends on current call volume, but our Follansbee dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Every technician holds a valid WV plumbing license and is covered under our liability and workers' compensation insurance.
Regularly. Follansbee has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
Emergency and after-hours calls are priced clearly at the time of dispatch — you'll always be told the rate before committing.
We cover Follansbee and a broad radius of surrounding communities throughout Follansbee, WV — see the coverage list below for specific zip codes.
In most cases, yes — trucks in Follansbee carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
You'll need to be present for the initial diagnosis and price approval, but for longer Follansbee jobs many customers step out once work is underway and approved.
Dispatch is standing by 24/7 across Follansbee, WV — call +1-844-833-0201.
Call +1-844-833-0201